Author: SKULabs Team

Small business owners don’t get vacations. While the rest of the office is thinking about visiting family, going skiing, or just unwinding at home for a week, you’re still stressing about how you’re going to survive the holiday season rush. The increase in orders is certainly welcome, but the headache that comes with meeting that demand […]

Selling goods worldwide is a great way to expand your online business. However, the complexity of international shipping and exporting scares a lot of sellers away from the prospect of selling outside of their own country. Between the increased postage costs and the uncertainty of each country’s import and duty laws, it’s easy to be […]

The customer service game is changing fast. Just a few years ago, almost all support issues were resolved via phone or email. Today, social networking and online tools like live chat and help-desk software have opened up all sorts of new avenues for customers to reach out to you for help. These new customer service channels can […]

When new e-commerce businesses start shipping orders for the first time, they tend to develop a very simple and reliable fulfillment process to make sure each order gets out the door. This usually involves printing out paper pick lists or invoices, picking the items for each order one at a time, then setting the orders […]

Probably the most intimidating part of starting an e-commerce business is purchasing and stocking the products you want to sell. Simply finding someone who will sell you the goods at a fair price is hard enough. On top of that, most manufacturers and distributors require a hefty minimum order amount that you might not have […]