From Bricks to Clicks: Harnessing the Current Online Sales Momentum

The eCommerce Boom: Latest Statistics

Now days, more than ever its Prime time to go digital. We have learned over the last few years one thing about retail that has become abundantly clear: selling your products online is not just a trend; it’s a necessity. The COVID-19 pandemic accelerated the shift toward eCommerce, and the latest news and statistics only reinforce the idea that now is an excellent time to dive into the world of online selling. In this blog post, we’ll explore why this is the case, and how SKULabs can be your trusted partner in this eCommerce journey.

Explosive Growth

According to the U.S. Department of Commerce, eCommerce sales in the United States grew by a staggering 44% in 2020 alone.

The global eCommerce market is projected to reach a whopping $6.4 trillion by 2024, demonstrating its resilience and long-term potential.

Additionally, on 9/13/23 it was reported that online prices have plunged more than 3.2% in August 2024, marking the largest annual drop in 40 months. This is proving that inflation is cooling across the US economy, and moving back towards normal levels following the aggressive interest rate hikes from the central bank, and supply chains being bottlenecked from lack of import/export availability. Product is now more available and affordable to wholesalers.

Broadening Consumer Demographics

Over 2.71 billion people worldwide are expected to buy goods and services online in 2024 and rising to 2.77 billion in 2025, showcasing the widespread adoption of online shopping.

Millennials and Gen Z, the largest consumer demographics, increasingly prefer online shopping, with 67% of millennials and 74% of Gen Z consumers choosing to shop online for most products vs department stores.

With that in mind, it’s not just the millennials and Gen Z who are shopping online; older generations are also adopting digital buying habits, greatly spawned out of necessity during the pandemic and now becoming the marketplace of choice. The inclusivity of the digital age means that everyone, regardless of age, gender, or location, has access to online shopping. With this widened audience base, businesses have the potential to tap into a more diverse clientele and a global customer base.

Dialing in to the Mobile Market: The Surge of mCommerce

Mobile commerce, often abbreviated as mCommerce, has witnessed a significant surge in recent years, becoming an integral part of the modern shopping experience, with mobile sales accounting for more than 60% of total eCommerce sales in 2023. The proliferation of smartphones, coupled with advancements in mobile internet technologies, has provided consumers with the convenience of shopping anytime, anywhere. According to various market studies, an increasing number of consumers now prefer to shop through mobile apps or mobile-optimized websites, driven by factors such as easy to navigate user interfaces, personalized recommendations, secure payment gateways, and instant notifications on deals and discounts. Furthermore, the integration of augmented reality, voice search, and one-click payment systems in mobile commerce platforms has not only enriched the user experience but has also played a pivotal role in its accelerated growth. This trend suggests that businesses must prioritize mobile strategies to capture and engage this growing audience effectively.

An easy-to-navigate, mobile-optimized online store is essential to capitalize on this trend.

Why Now is the Best Time to Sell Online

Reduced Operational Costs

Physical stores come with overhead costs – rent, utilities, and in-person staff, to name a few. Operating online significantly reduces these expenditures, allowing businesses to invest more in product development, marketing, and customer service.

Increased Demand

The pandemic not only forced consumers to shop online for safety reasons but also habituated them to the convenience and flexibility of eCommerce. There is a sustained demand for online shopping that is unlikely to wane any time soon.

Lower Barriers to Entry

Building an online store is now more accessible and cost-effective than ever before. Platforms like Shopify, Amazon, WooCommerce, and BigCommerce have simplified the process making it easy for companies of all sizes to broaden their clientele.

Dropshipping and print-on-demand services make it possible to sell products without holding inventory. While the revenue margin is not as high, it is an easy way to break into the market, establish a brand, and ultimately escalate to an in-house operation.

Inventory management and order fulfillment softwares are readily available and more competitive than ever to help automate most of the legwork to help keep you focused on growing your investment. Whether you are starting up your online auto parts store, vape store, t-shirt sales, electronics, or anywhere in between, solutions like SKULabs can help take the burden off of the day to day operations by keeping your inventory and order management under control as you focus on growing your business.

Going Global: Diversify your revenue Streams

Selling online offers a ton of benefits, chief among them being the ability to tap into a significantly larger customer database. Unlike brick-and-mortar stores constrained by geographic location, the digital realm knows no boundaries. By establishing an online presence, businesses can instantly reach a global audience, unlocking the potential to connect with customers from diverse regions and backgrounds. This expanded reach not only increases sales opportunities but also fosters brand recognition and loyalty on a broader scale. Moreover, the online environment allows for precise targeting and personalized marketing strategies, enabling businesses to tailor their offerings to the unique preferences and needs of individual customers.

Beyond broadening customer reach, selling online offers the advantages of cost efficiency, 24/7 accessibility, and the flexibility to adapt quickly to market trends – making it a pivotal tool for modern businesses aiming to thrive in an increasingly digital world.

SKULabs is your ultimate ally in streamlining and optimizing your eCommerce operation. They were born out of necessity from a top 5 Amazon Seller. They have a well rounded team of eCommerce industry experts, warehouse consultants, programmers and an award winning support staff. With its robust inventory management, order fulfillment, and multi-channel integration capabilities, SKULabs simplifies the complex tasks that come with running an eCommerce business. It ensures real-time inventory accuracy, efficient order processing, and centralized control over multiple sales channels, saving you time and reducing errors. SKULabs also empowers data-driven decision making through insightful analytics and reporting tools, allowing you to fine-tune your strategies tailored for your company’s needs. Whether you’re a small business or a large enterprise, SKULabs scales with you, making it an invaluable asset for anyone seeking to navigate the eCommerce landscape with ease and efficiency.

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you automate your day to day processes and let you focus on the more important aspects of your business!

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Simplifying T-Shirt eCommerce through Virtual Warehousing

The T-shirt business, like any other eCommerce venture, needs an efficient system to track inventory, monitor production stages, and fulfill orders in an accurate yet timely manner. SKULabs, an all-in-one inventory management and order fulfillment solution, has emerged as an invaluable tool for companies that sell T-shirts via eCommerce by using virtual warehouses to represent different stages of production. No matter what method you use to manufacture, whether it’s plastisol, ink / laser jet, or dye sublimation, there’s no need for costly manufacturing software that can be an overkill both on the wallet and functionality. 

Virtual Warehouses?

A virtual warehouse can be used as a digital representation of the different stages of production in an inventory management system. These stages may include intake and housing of raw materials, printing and production of the shirt, items sent for quality control, and ultimately advertised inventory to your sales channels. The primary advantage of using virtual warehouses is the ability to track inventory levels and the flow of goods across different stages without the need for spreadsheets or other costly softwares. With the proper setup, virtual warehouses can streamline operations, improve visibility, and boost overall efficiency.

Organizing Raw Materials

The journey of a printed T-shirt begins with your raw materials. This can include items such as blank T-shirts, dyes and prints, or actual raw materials such at cotton and threads depending on the level of manufacturing you choose to undertake. By utilizing SKULabs’ virtual warehouse workflow, eCommerce businesses can have a clear and organized view of their raw material inventory. This helps companies to maintain visibility on their production items, know how much they have in stock, where each one of them is in the production line, and even get automated reports when raw materials are running low in stock. This helps you maintain optimal stock levels, reduce waste, and prevent mismatches in quantities needed to create final products.

Tracking the Printing Process

The printing phase is where creativity comes to life as designs, logos, and other graphics are transferred onto the fabric. This process can occur in various locales – within your city, across your state, or even within distinct sections of your warehouse. Regardless of the location, SKULabs empowers eCommerce businesses to monitor the progress of the printing stage with ease. With this tool, companies can keep tabs on the quantity of printed T-shirts, the availability of different colors and sizes, and even gain real-time insights into items at various stages of production. As a result, businesses gain a transparent view of their production timeline, enabling them to better prioritize orders and optimally allocate resources.

Monitoring Quality Control

After the printing stage, T-shirts undergo quality control to ensure that they meet the required standards. With SKULabs’ virtual warehouse feature, eCommerce businesses can track the number of items currently in the quality control stage and ensure that only high-quality products reach the customers. This not only helps in maintaining a positive brand image but also reduces returns and exchanges due to quality issues.

Managing Advertised Inventory

Once the T-shirts pass quality control, they are ready for sale. SKULabs, with an ever evolving product, allows eCommerce businesses to manage their finished products across multiple sales channels with granular control of advertised stock through highly customizable stock rules. By using virtual warehouses in combination with sales channel connected warehouses, businesses can have a unified view of their production cycle as well as their available and advertised stock to avoid overselling or underselling. This helps in meeting customer expectations, reducing cancellations or costly returns, and improving overall customer satisfaction.

Seamless Order Fulfillment

SKULabs delivers a seamless order fulfillment process that can transform the operational landscape for your T-shirt printing business. By navigating its user-friendly interface, companies can easily track the entire order journey from initiation to delivery, ensuring a smooth and efficient workflow. SKULabs’ powerful system automatically updates inventory counts, mitigating the risk of errors and inventory discrepancies. This leads not only to swifter order processing but also to reduced costs related to inventory management and handling. Embracing SKULabs’ highly customizable platform allows eCommerce businesses to heighten customer satisfaction, increase operational efficiency, and ultimately propel sales growth.

Connect with SKULabs Today

Don’t get monkeyed’ out of your hard earned cash by overpaying for processes that you do not need!

Chat with one of our experts today

Schedule a meeting or give us a call at 1800-243-2986 to learn more.

The Fine Line: Customer Service or Customer Support

Finding the right software solution for your eCommerce business can be a daunting endeavor. Every business has its unique challenges and requirements, and finding a platform that meets expectations is challenging enough in itself. At the top of the list, and a common denominator for every search is always access to support. Its not only about the amount of support, but the quality of support from your software of choice that are key factors in making your decision and final commitment. When shopping for a new IMS / OMS software, don’t be afraid to ask questions. What can I expect for support on this quoted plan? Are there additional fee’s for support or onboarding? Is it same day support, or most importantly… Is it outsourced?

Recognizing this, SKULabs‘ in-house support has meticulously crafted its approach to prioritize customized customer service over traditional customer support. Rather than offering a generic solution, SKULabs delves deep into the intricacies of each account and it’s individual settings to not only get the right answer, but the right answer for you.

This granular attention ensures that users aren’t just given standard answers, but receive guidance tailored to their particular setup. The result? Solutions that truly resonate with the distinct needs of every client. By honing in on the specifics of each account, SKULabs guarantees more precise, efficient, and effective assistance, elevating your overall user experience. Dive into the SKULabs support module and witness a nuanced approach to customer interaction that truly understands your business. Along side of this unique approach, we have partnered with some of the best B2B support interfaces available today. Don’t just settle for email based support most platforms offer, when SKULabs offers some of the most advanced and highly rated support tools in the industry!

Unlike most of our competitors, we do not charge any extra fee’s for our support or onboarding, and all customers have access to live chat support, email support, phone support and emergency line support, no matter what plan you sign up for!

Top Rated Support Interface

Integrating powerful messaging and automation for self serve and live chat provides a SKULabs direct channel of engagement for customers across support, onboarding, and consultation. SKULabs works with great passion to provide knowledge, tools, experience, and a winning solution for warehouse management processes.

Intercom, an integral partner in our support services, recently announced their biggest ever launch with more than 20 new features built to ensure providing prompt & personal support. Ranging from artificial intelligence organizational tools, to new and robust ticketing systems to facilitate an efficient and easy to use support module. Partnering with solutions that are constantly implementing the latest technology and striving to stay ahead of the curve gives SKULabs the competitive advantage over the other contenders, and the reason why our support is highly praised on big platforms such as Shopify!

Improved Support Experience

When SKULabs clients engage with our support specialists via our messenger-based chat platform, they are privy to tailored responses that align with their company’s unique organizational and warehousing workflows, ensuring a response that is both relevant and in tune with the current operations. This method is a marked improvement over conventional email-based ticketing mechanisms. Rather than attempting to summarize an entire process challenge into a single email and await a response, customers find it much easier to express the issue and converse to bring out the true nature of the inquiry. Our platform allows the seamless exchange of data such as screenshots, technical documentation, imagery, videos, CSV data sets, and even direct access to synchronous screen-sharing sessions via Google Meets. This often results in a better experience, faster results, and a more on-point solution.

Improved Onboarding Process

At the heart of our live chat support is not just any ordinary chat function, but a robust framework manned by a dedicated team of warehouse management professionals and industry experts. Their primary role extends beyond merely resolving queries; they’re committed to ensuring a seamless onboarding experience for every client. We understand the stress and anxieties of small business start-ups, to top of the industry companies looking to change IMS platforms. There will always be a fear of a learning curve, and many times a hard deadline for implementation. No worries, we got your back! We are one of the few companies that do not charge any onboarding fee’s, yet are here to help you at every step of the way!

Interestingly, the concept of “onboarding” as we define it, is not a one-time process. As most of our esteemed customers would attest, the dynamics of warehouse management and fulfillment are constantly evolving. New challenges emerge, fresh solutions are designed, and innovative capabilities are rolled out with the overarching objective of streamlining and enhancing operations. In such a fast-paced environment, the need for ongoing adaptation and learning is paramount. And that’s where our live chat support truly shines.

Whether it’s guiding clients through basic initialization procedures or assisting them in implementing intricate multi-warehouse systems using our advanced shipping rules, our support platform is engineered for clarity, precision, and efficiency. Our team is trained to not just provide answers, but to engage in meaningful dialogues that encourages clients to ask questions, read articles, and equip themselves with the knowledge and tools needed for the long haul. It is not only about offering solutions, but in empowering our customers to harness the full potential of the software, while ensuring they are always at the forefront of industry best practices.

From Repetition to Relevance

One of the paramount aspects of effective customer support is recognizing and mitigating redundancies. This is especially the case with repetitive questions and common topics. At SKULabs, we’ve not only acknowledged this issue but have instituted measures to address it proactively. With Intercoms smart features, we can generate support articles on our FAQ’s, or utilize their built in A.I. features to corroborate and itemize long and drawn out tickets to get a timeline of included important events.

Another unique selling point of our support system is its collaborative nature. Rather than operating in silos, our SKULabs support team adopts a unified approach when addressing customer challenges. This collective approach ensures that when a query or issue is presented, it isn’t isolated; instead, it’s meticulously investigated and addressed by a cohesive unit and in some cases, reviewed by a specialist on the team so that we can ensure you the best possible answers and solutions for your inquiries.

As our esteemed customer, this translates to a significant saving in time and effort for you. No longer do you need to reiterate and explain your issue every time you communicate with a different team member. The essence of your conversation, the challenges highlighted, and the solutions discussed are meticulously documented. This evolving record then serves as a vital tool in ensuring continuity in the support provided.

Every interaction you have through chat becomes part of a growing narrative about your specific needs and the challenges you’re encountering. When any SKULabs support member engages with you, they do so with a holistic understanding of your previous interactions, ensuring that the support provided is not only timely but also contextually relevant. This system optimizes the support experience, ensuring that solutions are not just accurate, but also personalized and on-point. Often you might be asked by our team to start a new ticket when an unrelated inquiry comes up on your original one to ensure each topic is treated with equal relevance.

Organization is Key!

Rapid Assistance through Our Extensive Support Library

Upon entering a query into our live chat, the system immediately suggests curated help articles for prompt resolution to numerous queries. Our sophisticated messaging algorithm scans our extensive library of support articles to offer relevant information, potentially addressing your concerns even before connecting with our live support team. For frequently posed questions, our support documentation often delivers answers in mere seconds.

Simple & Effective Support Management

No more long typed explanations trying to get every word into an email support ticket. By conversing with our support team we can ask the right questions to get to the heart of the issue, and come to a relevant solution.

We feel support services provided to our customers are crucial to their business successes, and that communication is what elevates us beyond our competitors. Careful attention into the details, feedback, and solutions provided, come from our expert product team who specialize in warehouse management, order fulfillment, and inventory management challenges.

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you migrate from your outdated inventory management platform with lackluster customer support!

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Vital Components for Running an eCommerce Electronics Store

In the fast paced and ever-evolving world of online sales, running an eCommerce electronics business can be akin to solving a complex puzzle. With an array of products and countless variables to keep track of, from single items to bundles or even assembled products, effective inventory management becomes paramount. Adding to the complexity is the necessity for serialization – the need to track individual stock keeping units (SKU) in your inventory yet needing unique identifiers to differentiate them. Additionally you will be selling many items individually as well as combined, such as built PC’s for example. Keeping up with these demands without a robust, capable software solution can lead to operational inefficiencies, poor customer service, and potentially, a loss in revenue.

Welcome to the world of SKULabs, an all-in-one inventory management and order fulfillment platform designed to power your eCommerce electronics business with industry leading efficiency and control. Through its sophisticated features like serialization and managing assembled products, SKULabs is poised to become your trusted partner in navigating the challenging terrain of eCommerce. In this blog, we’ll deep dive into the nuances of these two features and explore how SKULabs can be your key to unlocking sustained success in the bustling electronics market.

Serialization: Order attribution with secure single-use-only verification

Serialization is a standout feature of SKULabs that allows individual tracking of items using unique identifiers, a crucial requirement in the electronics market.

Having the ability to track SKU’s or items such as serial numbers, IMEI’s or batch/lot numbers to reference repairs or returns will guarantee a high level of operational organization and accountability. This is incredibly vital for various reasons:

1. Warranty and Returns Management

When it comes to electronics, warranties and returns are inevitable. With serialization, you can easily trace back an item to its specific sales data, enabling you to handle warranty claims or manage returns more efficiently. This ultimately leads to improved customer satisfaction, a vital factor in the highly competitive eCommerce space. When a customer calls in or an item has been returned for repair or replacement, simply scan or type the serial number into SKULabs and we will bring up the order and all of the customer information in which that specific serial was attached. This helps answer many questions, such as when was this item purchased? It it still under warranty? Were there any important notes on this order specific to this customer at the time of purchase?

2. Product Authenticity and Theft Deterrence

The electronics market is rife with counterfeit products. By using unique identifiers, you can reassure your customers about product authenticity. It also deters theft and fraud, as each item can be traced back to its origin, making it easier for you to maintain the integrity of your inventory.

3. Detailed Product History

With the ability to track products individually, SKULabs lets you create a detailed history for each product, including its source, purchase date, and make notes for any repairs or modifications it has undergone. This gives you unparalleled insights into your inventory and aids in making data-driven decisions. SKULabs offers a way to quickly export serial numbers in bulk for third-party reporting requirements and be able to answer “What serials shipped out today?” quite easily. You can confidently rely on reports such as the unscanned serials report to identify when serialized products leave the warehouse without a serial number scan to prevent mistakes, or you can completely prevent items from being verified on orders until a serial number is entered or scanned. SKULabs options are customizable and can be tailored to many different use-case scenarios.

Serial numbers can easily be added to items when receiving or they can be updated in bulk via a simple CSV import

Kitting: Selling multiple products under one SKU/Barcode

In the electronics eCommerce industry, product bundles are quite popular. Whether it’s a game console packaged with popular games or a smartphone paired with essential accessories, consumers often prefer kits that provide a complete solution. The kitting feature in SKULabs allows you to create and manage these product bundles with ease. Additionally you might sell pre-assembled products such as a custom built computer for example. You might even have multiple variants of this build with higher ram, storage, graphics etc. This is where SKULabs takes ownership and will simplify this for you.

1. Simplified Inventory Management

You are empowered to sell all of your items individually as well as in completely built kits, and a single scan of a barcode is all it takes to add or deduct inventory for every component item in your kits!. This helps simplify inventory management, as you don’t have to track each item separately. When a kit is sold, the system automatically updates the inventory of the individual items.

2. Enhanced Sales Opportunities

Kitting is a proven strategy to increase average order value and boost sales. It offers customers a more convenient shopping experience, often at a discounted rate compared to purchasing items individually. SKULabs makes the creation and management of these kits a breeze. Have a slow moving product? Bundle it with your most popular items to start moving that inventory!

3. Reduced Shipping Costs

By shipping multiple items together as a kit, you can reduce your shipping costs. This not only lowers your operational expenses but also allows you to offer competitive prices, giving you an edge in the crowded eCommerce electronics market.

With its unique features like serialization and kitting, SKULabs is indeed an excellent choice for your eCommerce electronics store. It offers a comprehensive solution that not only simplifies inventory management and order fulfillment but also provides opportunities to enhance sales and improve customer satisfaction.

Choosing SKULabs is choosing a future where your business operations are streamlined, your customers are happier, and your growth potential is maximized. Ready to see how SKULabs can power your eCommerce electronics store? Let’s take this journey together!

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you properly keep track of your various products for your online electronics store.

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Syncing E-Commerce Sales Channels to QuickBooks Online

Syncing E-Commerce Sales Channels to QuickBooks Online

Ecommerce inventory accounting reporting

The only people who prefer to spend their day doing accounting are accountants. Even that assumption may be too optimistic. Nonetheless, almost every ecommerce business needs accounting software to manage their business finances. They need tools to help compile sales and tax reports and to balance billing and payments.

In the last few years, QuickBooks Online  has risen to the top in that department. Small businesses that need powerful accounting software without the added complexity choose QuickBooks. It offers in-depth reporting for inventory, sales and revenue, taxes, and more. But how do you connect your sales channels to QuickBooks Online? And what are the benefits of connecting the two components of your business?

Continue reading “Syncing E-Commerce Sales Channels to QuickBooks Online”