E-commerce Updates: Sustainability, Innovation, Shopper Behavior in 2024

Hi E-commerce Enthusiasts!

We’re excited to share the latest industry insights with you. Don’t forget to share this Blog with your colleagues and network. Together, we can shape the future of e-commerce!

This week’s edition covers:

  • IKEA’s entry into the second-hand marketplace
  • Etsy’s advice on expanding your brand
  • Walmart Marketplace’s latest seller innovations
  • Bluesky’s rapid userbase growth
  • U.S. consumer return behavior trends
  • Whatnot: The new marketplace making waves

IKEA Launches Second-Hand Marketplace

IKEA is expanding its sustainability efforts by launching a second-hand marketplace. This move allows customers to buy and sell pre-owned IKEA products, promoting a circular economy. The initiative aims to reduce waste and offer affordable furniture options. IKEA’s foray into second-hand retail is a sign of changing consumer preferences towards sustainability. Could this be a model for other big brands?

Read more about IKEA’s second-hand marketplace

Etsy’s Guide to Expanding Your Brand

Etsy has shared valuable tips for sellers looking to grow their brands. Focusing on storytelling, building a loyal customer base, and leveraging Etsy’s tools, sellers can create a distinct identity that resonates with buyers. The platform emphasizes the importance of authenticity and community engagement in achieving long-term success.

Learn how to expand your brand on Etsy

Walmart Marketplace’s Seller Innovations

Walmart continues to innovate with new features for its Marketplace sellers. The latest updates include expanded categories, multichannel solutions, and omnichannel innovations. Walmart is enhancing its fulfillment services, allowing sellers to use Walmart’s logistics network for orders placed on any e-commerce site. These changes aim to streamline operations and boost sales for Marketplace sellers.

Explore Walmart Marketplace’s new features

Bluesky’s Explosive Growth

Bluesky, the decentralized social media platform, has seen its userbase grow by 2 million in just one week. This surge is attributed to users seeking alternatives to traditional social media platforms, valuing privacy and user control. Bluesky’s growth highlights a shift in user preferences towards decentralized platforms, which could influence future e-commerce and social media strategies.

Read more about Bluesky’s rapid growth

Online Shopper Return Behavior

Understanding return behavior is crucial for e-commerce success. A recent study shows that 39% of U.S. consumers return an online item at least once a month, with clothing and footwear being the most returned categories. Optimizing the return process can lead to increased customer satisfaction and loyalty, making it a key area for e-commerce businesses to focus on.

Discover insights on online shopper return behavior

Whatnot: The New Marketplace Revolutionizing Online Shopping

Whatnot is an emerging online marketplace combining live streaming and e-commerce, creating a unique shopping experience. Sellers can interact with buyers in real-time, offering a more engaging and personalized shopping experience. This platform is gaining traction, particularly among younger audiences, signaling a shift towards more interactive e-commerce models.

Learn more about Whatnot

Stat of the Week

39% of U.S. consumers return an online item at least once a month. In 2023 alone, consumers returned over $744 billion worth of merchandise, highlighting the importance of efficient return processes in e-commerce.

Thank you for reading this week’s edition of the SKULabs newsletter! Stay tuned for more updates and insights into the ever-evolving world of e-commerce. If you found this newsletter helpful, please share it with others who might benefit from the information.

See you next week!