Simplifying T-Shirt eCommerce through Virtual Warehousing

Posted on by Brad Baecker

The T-shirt business, like any other eCommerce venture, needs an efficient system to track inventory, monitor production stages, and fulfill orders in an accurate yet timely manner. SKULabs, an all-in-one inventory management and order fulfillment solution, has emerged as an invaluable tool for companies that sell T-shirts via eCommerce by using virtual warehouses to represent different stages of production. No matter what method you use to manufacture, whether it’s plastisol, ink / laser jet, or dye sublimation, there’s no need for costly manufacturing software that can be an overkill both on the wallet and functionality. 

Virtual Warehouses?

A virtual warehouse can be used as a digital representation of the different stages of production in an inventory management system. These stages may include intake and housing of raw materials, printing and production of the shirt, items sent for quality control, and ultimately advertised inventory to your sales channels. The primary advantage of using virtual warehouses is the ability to track inventory levels and the flow of goods across different stages without the need for spreadsheets or other costly softwares. With the proper setup, virtual warehouses can streamline operations, improve visibility, and boost overall efficiency.

Organizing Raw Materials

The journey of a printed T-shirt begins with your raw materials. This can include items such as blank T-shirts, dyes and prints, or actual raw materials such at cotton and threads depending on the level of manufacturing you choose to undertake. By utilizing SKULabs’ virtual warehouse workflow, eCommerce businesses can have a clear and organized view of their raw material inventory. This helps companies to maintain visibility on their production items, know how much they have in stock, where each one of them is in the production line, and even get automated reports when raw materials are running low in stock. This helps you maintain optimal stock levels, reduce waste, and prevent mismatches in quantities needed to create final products.

Tracking the Printing Process

The printing phase is where creativity comes to life as designs, logos, and other graphics are transferred onto the fabric. This process can occur in various locales – within your city, across your state, or even within distinct sections of your warehouse. Regardless of the location, SKULabs empowers eCommerce businesses to monitor the progress of the printing stage with ease. With this tool, companies can keep tabs on the quantity of printed T-shirts, the availability of different colors and sizes, and even gain real-time insights into items at various stages of production. As a result, businesses gain a transparent view of their production timeline, enabling them to better prioritize orders and optimally allocate resources.

Monitoring Quality Control

After the printing stage, T-shirts undergo quality control to ensure that they meet the required standards. With SKULabs’ virtual warehouse feature, eCommerce businesses can track the number of items currently in the quality control stage and ensure that only high-quality products reach the customers. This not only helps in maintaining a positive brand image but also reduces returns and exchanges due to quality issues.

Managing Advertised Inventory

Once the T-shirts pass quality control, they are ready for sale. SKULabs, with an ever evolving product, allows eCommerce businesses to manage their finished products across multiple sales channels with granular control of advertised stock through highly customizable stock rules. By using virtual warehouses in combination with sales channel connected warehouses, businesses can have a unified view of their production cycle as well as their available and advertised stock to avoid overselling or underselling. This helps in meeting customer expectations, reducing cancellations or costly returns, and improving overall customer satisfaction.

Seamless Order Fulfillment

SKULabs delivers a seamless order fulfillment process that can transform the operational landscape for your T-shirt printing business. By navigating its user-friendly interface, companies can easily track the entire order journey from initiation to delivery, ensuring a smooth and efficient workflow. SKULabs’ powerful system automatically updates inventory counts, mitigating the risk of errors and inventory discrepancies. This leads not only to swifter order processing but also to reduced costs related to inventory management and handling. Embracing SKULabs’ highly customizable platform allows eCommerce businesses to heighten customer satisfaction, increase operational efficiency, and ultimately propel sales growth.

Connect with SKULabs Today

Don’t get monkeyed’ out of your hard earned cash by overpaying for processes that you do not need!

Chat with one of our experts today

Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Posted in Ecommerce, Inventory Management, Small Business

The Fine Line: Customer Service or Customer Support

Posted on by Brad Baecker

Finding the right software solution for your eCommerce business can be a daunting endeavor. Every business has its unique challenges and requirements, and finding a platform that meets expectations is challenging enough in itself. At the top of the list, and a common denominator for every search is always access to support. Its not only about the amount of support, but the quality of support from your software of choice that are key factors in making your decision and final commitment. When shopping for a new IMS / OMS software, don’t be afraid to ask questions. What can I expect for support on this quoted plan? Are there additional fee’s for support or onboarding? Is it same day support, or most importantly… Is it outsourced?

Recognizing this, SKULabs‘ in-house support has meticulously crafted its approach to prioritize customized customer service over traditional customer support. Rather than offering a generic solution, SKULabs delves deep into the intricacies of each account and it’s individual settings to not only get the right answer, but the right answer for you.

This granular attention ensures that users aren’t just given standard answers, but receive guidance tailored to their particular setup. The result? Solutions that truly resonate with the distinct needs of every client. By honing in on the specifics of each account, SKULabs guarantees more precise, efficient, and effective assistance, elevating your overall user experience. Dive into the SKULabs support module and witness a nuanced approach to customer interaction that truly understands your business. Along side of this unique approach, we have partnered with some of the best B2B support interfaces available today. Don’t just settle for email based support most platforms offer, when SKULabs offers some of the most advanced and highly rated support tools in the industry!

Unlike most of our competitors, we do not charge any extra fee’s for our support or onboarding, and all customers have access to live chat support, email support, phone support and emergency line support, no matter what plan you sign up for!

Top Rated Support Interface

Integrating powerful messaging and automation for self serve and live chat provides a SKULabs direct channel of engagement for customers across support, onboarding, and consultation. SKULabs works with great passion to provide knowledge, tools, experience, and a winning solution for warehouse management processes.

Intercom, an integral partner in our support services, recently announced their biggest ever launch with more than 20 new features built to ensure providing prompt & personal support. Ranging from artificial intelligence organizational tools, to new and robust ticketing systems to facilitate an efficient and easy to use support module. Partnering with solutions that are constantly implementing the latest technology and striving to stay ahead of the curve gives SKULabs the competitive advantage over the other contenders, and the reason why our support is highly praised on big platforms such as Shopify!

Improved Support Experience

When SKULabs clients engage with our support specialists via our messenger-based chat platform, they are privy to tailored responses that align with their company’s unique organizational and warehousing workflows, ensuring a response that is both relevant and in tune with the current operations. This method is a marked improvement over conventional email-based ticketing mechanisms. Rather than attempting to summarize an entire process challenge into a single email and await a response, customers find it much easier to express the issue and converse to bring out the true nature of the inquiry. Our platform allows the seamless exchange of data such as screenshots, technical documentation, imagery, videos, CSV data sets, and even direct access to synchronous screen-sharing sessions via Google Meets. This often results in a better experience, faster results, and a more on-point solution.

Improved Onboarding Process

At the heart of our live chat support is not just any ordinary chat function, but a robust framework manned by a dedicated team of warehouse management professionals and industry experts. Their primary role extends beyond merely resolving queries; they’re committed to ensuring a seamless onboarding experience for every client. We understand the stress and anxieties of small business start-ups, to top of the industry companies looking to change IMS platforms. There will always be a fear of a learning curve, and many times a hard deadline for implementation. No worries, we got your back! We are one of the few companies that do not charge any onboarding fee’s, yet are here to help you at every step of the way!

Interestingly, the concept of “onboarding” as we define it, is not a one-time process. As most of our esteemed customers would attest, the dynamics of warehouse management and fulfillment are constantly evolving. New challenges emerge, fresh solutions are designed, and innovative capabilities are rolled out with the overarching objective of streamlining and enhancing operations. In such a fast-paced environment, the need for ongoing adaptation and learning is paramount. And that’s where our live chat support truly shines.

Whether it’s guiding clients through basic initialization procedures or assisting them in implementing intricate multi-warehouse systems using our advanced shipping rules, our support platform is engineered for clarity, precision, and efficiency. Our team is trained to not just provide answers, but to engage in meaningful dialogues that encourages clients to ask questions, read articles, and equip themselves with the knowledge and tools needed for the long haul. It is not only about offering solutions, but in empowering our customers to harness the full potential of the software, while ensuring they are always at the forefront of industry best practices.

From Repetition to Relevance

One of the paramount aspects of effective customer support is recognizing and mitigating redundancies. This is especially the case with repetitive questions and common topics. At SKULabs, we’ve not only acknowledged this issue but have instituted measures to address it proactively. With Intercoms smart features, we can generate support articles on our FAQ’s, or utilize their built in A.I. features to corroborate and itemize long and drawn out tickets to get a timeline of included important events.

Another unique selling point of our support system is its collaborative nature. Rather than operating in silos, our SKULabs support team adopts a unified approach when addressing customer challenges. This collective approach ensures that when a query or issue is presented, it isn’t isolated; instead, it’s meticulously investigated and addressed by a cohesive unit and in some cases, reviewed by a specialist on the team so that we can ensure you the best possible answers and solutions for your inquiries.

As our esteemed customer, this translates to a significant saving in time and effort for you. No longer do you need to reiterate and explain your issue every time you communicate with a different team member. The essence of your conversation, the challenges highlighted, and the solutions discussed are meticulously documented. This evolving record then serves as a vital tool in ensuring continuity in the support provided.

Every interaction you have through chat becomes part of a growing narrative about your specific needs and the challenges you’re encountering. When any SKULabs support member engages with you, they do so with a holistic understanding of your previous interactions, ensuring that the support provided is not only timely but also contextually relevant. This system optimizes the support experience, ensuring that solutions are not just accurate, but also personalized and on-point. Often you might be asked by our team to start a new ticket when an unrelated inquiry comes up on your original one to ensure each topic is treated with equal relevance.

Organization is Key!

Rapid Assistance through Our Extensive Support Library

Upon entering a query into our live chat, the system immediately suggests curated help articles for prompt resolution to numerous queries. Our sophisticated messaging algorithm scans our extensive library of support articles to offer relevant information, potentially addressing your concerns even before connecting with our live support team. For frequently posed questions, our support documentation often delivers answers in mere seconds.

Simple & Effective Support Management

No more long typed explanations trying to get every word into an email support ticket. By conversing with our support team we can ask the right questions to get to the heart of the issue, and come to a relevant solution.

We feel support services provided to our customers are crucial to their business successes, and that communication is what elevates us beyond our competitors. Careful attention into the details, feedback, and solutions provided, come from our expert product team who specialize in warehouse management, order fulfillment, and inventory management challenges.

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you migrate from your outdated inventory management platform with lackluster customer support!

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Posted in Ecommerce, Inventory Management, Small Business, Warehouse Management

Vital Components for Running an eCommerce Electronics Store

Posted on by Brad Baecker

In the fast paced and ever-evolving world of online sales, running an eCommerce electronics business can be akin to solving a complex puzzle. With an array of products and countless variables to keep track of, from single items to bundles or even assembled products, effective inventory management becomes paramount. Adding to the complexity is the necessity for serialization – the need to track individual stock keeping units (SKU) in your inventory yet needing unique identifiers to differentiate them. Additionally you will be selling many items individually as well as combined, such as built PC’s for example. Keeping up with these demands without a robust, capable software solution can lead to operational inefficiencies, poor customer service, and potentially, a loss in revenue.

Welcome to the world of SKULabs, an all-in-one inventory management and order fulfillment platform designed to power your eCommerce electronics business with industry leading efficiency and control. Through its sophisticated features like serialization and managing assembled products, SKULabs is poised to become your trusted partner in navigating the challenging terrain of eCommerce. In this blog, we’ll deep dive into the nuances of these two features and explore how SKULabs can be your key to unlocking sustained success in the bustling electronics market.

Serialization: Order attribution with secure single-use-only verification

Serialization is a standout feature of SKULabs that allows individual tracking of items using unique identifiers, a crucial requirement in the electronics market.

Having the ability to track SKU’s or items such as serial numbers, IMEI’s or batch/lot numbers to reference repairs or returns will guarantee a high level of operational organization and accountability. This is incredibly vital for various reasons:

1. Warranty and Returns Management

When it comes to electronics, warranties and returns are inevitable. With serialization, you can easily trace back an item to its specific sales data, enabling you to handle warranty claims or manage returns more efficiently. This ultimately leads to improved customer satisfaction, a vital factor in the highly competitive eCommerce space. When a customer calls in or an item has been returned for repair or replacement, simply scan or type the serial number into SKULabs and we will bring up the order and all of the customer information in which that specific serial was attached. This helps answer many questions, such as when was this item purchased? It it still under warranty? Were there any important notes on this order specific to this customer at the time of purchase?

2. Product Authenticity and Theft Deterrence

The electronics market is rife with counterfeit products. By using unique identifiers, you can reassure your customers about product authenticity. It also deters theft and fraud, as each item can be traced back to its origin, making it easier for you to maintain the integrity of your inventory.

3. Detailed Product History

With the ability to track products individually, SKULabs lets you create a detailed history for each product, including its source, purchase date, and make notes for any repairs or modifications it has undergone. This gives you unparalleled insights into your inventory and aids in making data-driven decisions. SKULabs offers a way to quickly export serial numbers in bulk for third-party reporting requirements and be able to answer “What serials shipped out today?” quite easily. You can confidently rely on reports such as the unscanned serials report to identify when serialized products leave the warehouse without a serial number scan to prevent mistakes, or you can completely prevent items from being verified on orders until a serial number is entered or scanned. SKULabs options are customizable and can be tailored to many different use-case scenarios.

Serial numbers can easily be added to items when receiving or they can be updated in bulk via a simple CSV import. 

Kitting: Selling multiple products under one SKU/Barcode

In the electronics eCommerce industry, product bundles are quite popular. Whether it’s a game console packaged with popular games or a smartphone paired with essential accessories, consumers often prefer kits that provide a complete solution. The kitting feature in SKULabs allows you to create and manage these product bundles with ease. Additionally you might sell pre-assembled products such as a custom built computer for example. You might even have multiple variants of this build with higher ram, storage, graphics etc. This is where SKULabs takes ownership and will simplify this for you.

1. Simplified Inventory Management

You are empowered to sell all of your items individually as well as in completely built kits, and a single scan of a barcode is all it takes to add or deduct inventory for every component item in your kits!. This helps simplify inventory management, as you don’t have to track each item separately. When a kit is sold, the system automatically updates the inventory of the individual items.

2. Enhanced Sales Opportunities

Kitting is a proven strategy to increase average order value and boost sales. It offers customers a more convenient shopping experience, often at a discounted rate compared to purchasing items individually. SKULabs makes the creation and management of these kits a breeze. Have a slow moving product? Bundle it with your most popular items to start moving that inventory!

3. Reduced Shipping Costs

By shipping multiple items together as a kit, you can reduce your shipping costs. This not only lowers your operational expenses but also allows you to offer competitive prices, giving you an edge in the crowded eCommerce electronics market.

With its unique features like serialization and kitting, SKULabs is indeed an excellent choice for your eCommerce electronics store. It offers a comprehensive solution that not only simplifies inventory management and order fulfillment but also provides opportunities to enhance sales and improve customer satisfaction.

Choosing SKULabs is choosing a future where your business operations are streamlined, your customers are happier, and your growth potential is maximized. Ready to see how SKULabs can power your eCommerce electronics store? Let’s take this journey together!

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you properly keep track of your various products for your online electronics store.

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Posted in Ecommerce, Inventory Management, Small Business

SKULab’s Barcodes and Scanners: 101

Posted on by Brad Baecker

Using barcode scanners in SKULabs can significantly enhance the efficiency, accuracy, and reliability of your inventory management and order fulfillment processes. Barcode scanners streamline product identification and tracking, enabling quick and error-free data entry. This reduces the likelihood of manual errors in inventory counts, which can help avoid overstocks or stock-outs and ensure that the right product is always picked and placed into the correct bin. Also, by automating tasks, barcode scanners can improve operational speed and productivity, saving the staff valuable time that can be devoted to more strategic activities. Additionally, they enable real-time inventory updates, providing accurate visibility into stock levels and helping businesses make more informed decisions. All these benefits ultimately contribute to improved customer satisfaction, as order accuracy and timely deliveries are key to eCommerce. Check out our previous blog to see why barcode scanning is a great option in SKULabs!

What are Barcodes?

In simple terms, a barcode is an image form of numbers and text that represent product data. That image can be scanned with a handheld mobile scanner device and accessed into an inventory management system in real-time. In warehouse management, barcodes represent unique items in inventory and are created for identification.

Why use Barcodes?

As inventory levels and sales grow the ability to manage items by hand or spreadsheet can become cumbersome and prone to human error. Full inventories or cycle counting can become painfully inaccurate and take an unnecessary amount of time that could be utilized on more productive fulfillment tasks. In the time it would take to manually type a few characters, dozens of items could be barcode scanned with a higher accuracy level.

Many businesses utilize barcoding to not only efficiently automate inventory counting, but to also optimize their fulfillment processes while picking, packing and shipping orders.

Types of Barcodes

Barcodes can come in many different types of formats, referred to as symbologies. The symbology will determine the number of characters it can include, and what specific set of characters it can display. Codes like UPC-A (12 digits) or EAN-13 (13 digits) are widely used in retail, and you’ll often see Code 128 (which can display all 128 ASCII characters) represent the tracking codes on packages.

How to Create Barcodes

In SKULabs every item requires an assigned SKU and barcode. Very often customers have their own SKU created in a format that provides necessary details about an item for a basic identification. A barcode could be a duplicate of the SKU or it could be a completely separate product code such as a UPC, GTIN, or other internal identification code.

What if I don’t have any barcodes on my items? An excellent tool for getting started creating barcodes is with a barcode generator. SKULabs is able to convert your SKU into a barcode or we can automatically generate them when importing from your sales channel.

Additionally, many websites provide automated barcode generators (both paid and free). Some have more product identification type features than others so take a look around and find the one that fits your inventory needs.

SKULabs utilizes Code-128, which can represent all 128 ASCII code characters (numbers, upper case/lower case letters, symbols and control codes). This allows SKULabs to read most barcode types.

  • Here is an example of a free barcode generator website tool. This tool enables you to select a linear code such as Code-128. It has some basic configurable sequence tools for prefix, suffix, start value, etc. There is no right and wrong with these settings, they need to be set for what works in helping to identify items.

How to print Barcodes

A standard laser printer or a dedicated label printer can do the job. SKULabs provides a label printing utility to print on most standard size labels that can be purchased Online or at your local office supply store.

Printing Barcodes

Label Printers

Barcode Scanners

Depending on the needs/goals of your warehouse fulfillment process there are different types of barcode scanners to choose from. USB and bluetooth wireless scanners each have unique advantages that benefit specific warehouse processes. Have a look here at our recommended hardware page.

  • Wireless Scanner
    Wireless barcode scanning can be beneficial to larger warehouses in enabling untethered traveling while picking items. A bluetooth barcode scanner enables the operator to do business as far as 10 meters away form the device. If using a connection to a smartphone or tablet, they can go anywhere in the warehouse. Wireless scanners depend on batteries which creates a small amount of regular maintenance needed. Bluetooth scanners generally are more expensive than USB scanners.
  • USB Scanner
    A USB scanner may be an optimal solution if items in a warehouse are brought to a central location for scan verification and packing. USB scanners often are less expensive than bluetooth, and offer convenient, fast, & secure connections. Since USB connections require a plug and cord, they are limited to wherever they can be plugged in, however battery life is not a factor.

Over 99% of barcode scanners support an “HID” compatibility, “Basic”, or “HID Mode”, which simply uses the scanner as a keyboard, so most USB or bluetooth barcode scanners work just fine with SKULabs–regardless of whether you’re on a desktop or mobile device.

Is SKULabs the right software for your business needs?

  • Accurate inventory tracking and synchronizing across channels
  • Efficient order picking and faster shipping
  • Eliminate fulfillment errors using barcode scanning or manual verification

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you set up your barcode scanners to increase accuracy and significantly speed up your picking and packing process.

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Posted in Warehouse Management

Embracing Change: The Advantages of Using Continually Evolving Software

Posted on by Brad Baecker

As the digital age propels forward, it is clear that the adage “Change is the only constant” has never been more applicable. Especially in today’s eCommerce ecosystem. Software solutions that refuse to adapt quickly become obsolete, leaving their users scrambling for a better solution and forcing them to spend their valuable time and hard earned money implementing a new system. This type of change is always the dark cloud that looms over every business owner’s head, and rightfully so. This process can significantly set back your operations, and of course it never comes at a good time. 

Over the last few years, we have helped many of our customers migrate from stale or sunsetting platforms such as Stitchlabs, TradeGecko, and Quickbooks Commerce. Many of these companies could not keep up the rapid pace of supporting multiple marketplaces and sales channels at the same time. Granted this can be quite challenging, these various platforms can make changes to their software at any given time to areas such as code, privacy policies, functionality changes, or API formats. Sometimes these changes can be announced, and other times silently made in the background, leaving developers scrambling to make last minute changes and fixes.  

Keeping pace with these inevitable changes across multiple marketplaces and shopping carts is no easy task. Your software solution company must be informed, adaptable, and have the internal resources to stay ahead of the game. Forward-thinking software platforms like SKULabs, which continually evolve to meet changing needs, offer a myriad of benefits and can ensure your operations stay in tact for the long term.

By choosing software that is in a constant state of growth, you align yourself with a solution that is committed to offering the best features, optimal performance, and effective support. You also get the peace of mind that the carpet will not be pulled from under your feet when you need them the most. 

SKULabs exemplifies the potential of a constantly evolving software platform, continuously improving its functionalities to provide clients with the most cutting-edge features. Here you can find our most current Software Change-Log and some of the major/minor changes we have implemented each month over the past few years. This log is in no way all-encompassing, but will give you some of the most relevant highlights of our journey and the direction we want to go.  

Customer-Driven Development

A Software that grows with its user base, realizes this must be inherently customer-centric. SKULabs exemplifies this principle by actively listening to user feedback and incorporating customer suggestions into its development process. By keeping a close eye on customer needs and pain points, SKULabs ensures that the software aligns with the ever-changing requirements of its users. As most of our fans already know, filing feature requests with our team is an integral part of our support process that represents not only our relationships with our customers, but our commitment to develop the software they need.

The change log is a testament to this customer-driven approach. Regular updates most often originate from customer feedback, ensuring that the software remains relevant and valuable to its users. This customer-centric development fosters a strong partnership between SKULabs and its customers, enhancing both trust and loyalty to this relationship for the long run.

Continuous Innovation

Regular updates to software capabilities ensure that users are always equipped with the latest tools needed to thrive in an ever-evolving marketplace. This should be a given with any company you choose to go with, but as we all know it is not really the case. Along side of keeping the software running efficiently, SKULabs is always on top of new technology and ideas, finding ways to incorporate into our software to offer you the latest and greatest technology available today. Stay tuned as we have some amazing new things in the works!

New features like the A.I. Smart Import (July,2023), which helps customers with the mapping of unrecognized column headers to fit our CSV format. This makes uploading critical information to your SKULabs account a breeze, even for the spreadsheet challenged! This will empower you to map any given header you have from your spreadsheet to the desired column in SKULabs. Great for operations using multiple platforms with various headers for the same fields!

We have also incorporated, at many customers requests, a Hover-Over Zoom (July,2023) feature to the images in your items list to enlarge your items and take advantage of your more detailed and higher resolution 4k monitors. These, just to name a few, are a testament to how SKULabs caters to our user’s ever evolving needs and feature requests. Here you can see hovering over the bottom image has significantly increased image size for you to get a better look at image detail.

Enhanced Performance and Operational Efficiency

Alongside new features, a significant aspect of software development is the continuous enhancement of performance. This translates to faster page load times, more efficient processes, and overall improved user experience. Here at SKULabs, you can feel confident as we spare no expense in our daily operations. We host our platform across various AWS servers throughout the country to ensure optimal performance and reliable stability. While there are many other options out there that are definitely more cost effective, we like to be at the forefront by offering the best of what is available today. Additionally, we have made some major changes to some of our Nodes in July 2023, which has brought improved performance across the board, and previously modified an internal caching tool that was refactored for a major performance increase on our inventory and order list servers. 

Robust Security

In a world where cybersecurity threats are becoming increasingly sophisticated and sales platforms increasingly adopting new policies and requirements, using a software platform that takes security seriously is non-negotiable. Continually evolving software like SKULabs provides regular security updates, ensuring your data and systems are always protected. Recent updates a few months ago like stronger password security protocols and two-factor authentication further validate our commitment to your privacy and security.

Optimized User Experience

A continually evolving software solution indicates that the provider is receptive to feedback and is focused on delivering a superior user experience based on these observations. In the case of SKULabs, a slew of interface upgrades such as in June 2023, the Re-order Rules overhaul for Insights. This enables forecast-based PO creation, and customization of reordering parameters real-time while creating purchase orders. This is the culmination of a plethora of feedback from our current customers, and we are looking forward to integrating a more streamlined UI for the purchasing process to make better use of these new powerful calculations!

In May/June 2023, we introduced some major upgrades to our batch system based on customer feedback. We have now added:

  • Single-SKU batch generation support – only get orders in your batch that have a single SKU 
  • Same-kind batch generation support (which will help to reduce errors!) – Only get orders in your batch that all are the same combination of product(s) and quantities.
  • Shipping Utility Barcodes – to improve experience and help generate more hands free workflows such as the READ_SCALE and READ_SCALE_AND_SHIP barcodes to automate these processes!
  • Added multiple new carriers and shipping methods as well as support for the new USPS Ground Advantage which is already saving our customers tons of money! Ground Advantage launched this summer 2023!

Effective Problem Solving

With a solution that’s constantly growing, there’s an inherent agility to respond and adapt to unforeseen problems. SKULabs demonstrates this through our regular bug fixes and system improvements, providing quick and effective solutions to issues that could potentially impact users’ operations. We monitor all of our processes in real time to ensure everything is working smoothly and users can sign up to see live updates when there is an outage. We will keep you up to date with each phase of the situation and steps to take for mitigation.

Unwavering Support

A significant advantage of choosing a software that is constantly growing is the promise of ongoing and effective support. By selecting a solution like SKULabs, you’re choosing a partner that is committed to making your experience better, evident through our regular updates and a dedicated five star support team. Again we are committed to you by ensuring our support, like our development is never outsourced to a third party.  

In conclusion, the benefits of choosing a software solution that embraces change and growth are significant. By aligning with a platform like SKULabs, you ensure that you’re not only keeping pace with the industry’s evolution, but you’re also primed to leverage new opportunities as they arise, and be a part of the evolution of the features released in upcoming versions.

 Stay updated, stay secure, and stay ahead with SKULabs.

Connect with SKULabs Today

Now is the perfect time to discuss how we can help you streamline your eCommerce business!

Chat with one of our experts today.Schedule a meeting or give us a call at 1800-243-2986 to learn more.

Posted in News & Announcements